Quick. Effective. Actionable.

Because Service Animals is an online tool, you get actionable insights for your team members fast. But the SignalCX team is always available to provide even more hands-on support whenever you need it.

One simple questionnaire

Everyone in your team will receive an email invitation to complete a straightforward questionnaire online.  Each of the 30 questions relates to the ways that people behave when dealing with customers or colleagues.

Personalised video

Service Animals will analyse people’s answers in detail and invites them to watch a video uniquely personalised to each team member.  The video is interactive and engaging, so learning is ‘sticky’ and long-lasting.

Individual Reports

We then notify team members that their individual reports are ready to download. Each report includes details of the participant’s primary and secondary communication styles, as well as notes of their interaction with the video.

Team Reports

If you want to understand your teams in greater depth, we can create bespoke Team Reports giving deeper insights into group dynamics – as well as valuable suggestions for even better team management.

Extra coaching

Service Animals is a carefully created online tool, but if you have specific requirements, rest assured that the world-class SignalCX team is ready to help – whether you’re looking for 1:1 coaching, a team workshop or any other extra support, just ask.